Horizon Prioritizes Data And Patient ExperienceHorizon Blue Cross Blue Shield Of New Jersey implemented a fee-for-value healthcare delivery model that uses new technologies to gather data and improve member experience. More than 80 business processes were created or modified, transforming systems for enrollment, claims processing, billing, customer service, provider portals, sales, and benefit monitoring. These efforts earned the company the No. 3 spot in the 2016 InformationWeek Elite 100.
May 03, 2016