Author's Profile

Brent Ellis, a senior analyst at Forrester, serves infrastructure and operations (I&O) leaders, focusing on reliable and resilient IT services, storage, cloud infrastructure adoption, the future of work pertaining to IT professionals, and the evolving nature of I&O. Brent has more than 16 years of experience in technology support and IT management, supporting nonprofit and education-based organizations. He holds a Master of Business Administration with honors, a Master of Science in computer information systems, and a Bachelor of Arts in philosophy from Boston University.